eSupport Center: Professional support system for the satisfied customers
We provide not only a great online system but we help the organizers' work efficiently.
- eSupport Center ticket-based support system (eSupport site: http://support.e-conf.com) for the organizers. E-mail based error handling and communication, Knowledgebase, Troubleshooter and Downloads sections.
- After receiving an error report the intervention / repair begins and implemented within hours. Automatic ticket confirmation, continuous ticket tracking.
- The system management problems and answers appear in the Troubleshooter and the Knowledgebase sections of the eSupport system
- Updated Knowledgebase materials in the eSupport system for our customers
- New developments of the ConfWareTM system appear in the Knowledgebase section
- Downloadable user manuals in PDF format
- Newsletters for our customers about ConfWareTM news and updates